Active Listening and Objection Handling in Business Conversation
Conference on active listening and objection handling in business conversation. Designed for professionals seeking measurable results through...
Commercial teams, sales managers, account executives and business development leaders seeking to elevate their effectiveness in closing and retaining clients.
Participants of 'Escucha Activa y Manejo de Objeciones en la Conversación Comercial' will impact commercial metrics: higher conversion rate, shorter sales cycles, increased average ticket and improved client retention in the following quarter.
After 'Escucha Activa y Manejo de Objeciones en la Conversación Comercial', participants will demonstrate: structured active listening, effective objection handling, trust-building before presenting proposals and strategic follow-up.
Upon completion, participants will be able to: (1) diagnose client needs before proposing, (2) build value propositions based on buyer behavior, (3) handle objections without losing rapport.
Intensive workshop with real sales simulations, recording and analysis of techniques, personalized feedback and practice of scenarios adapted to the participant's industry.